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Our developers and testers are oriented to do their work right the first time. For important functions, there are multiple levels of checks with both white box and black box testing approaches. This means adopting methods and techniques that prevent mistake and those that do occur are caught as early as possible.
The quality of design translates into tangible user benefits – and these are responsiveness to changing business needs. No system is static and no operating environment is constant. Our software has endured for two decades with some clients as we have been able to make the necessary changes without disrupting the users work.
Among the tools used for development, maintenance and problem tracking we have both bought-out tools and in-house programs. For example, UML through Visio, Ensemble for internal communications and AMS (Alert Management Systems) which is available for use of all licensed customers tracks all problems and issues through the complete life cycle and enables internal and external users to escalate issues. |
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